Frequently Asked Questions
Everything you need to know about your Morrison shopping experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. For orders below this amount, a flat rate of $10 applies. Most orders are processed and shipped within 2-3 business days.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return label.
How can I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants.
What payment methods do you accept?
Morrison accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.
Are your garments sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with factories that adhere to fair labor standards.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress until it reaches your door.